Frequently Asked Questions
Q: Do you accept returns?
A: All sales are final, but if the product you receive is defective or if there is a problem with your order, please contact us about receiving a replacement or refund. Anime Frat is not responsible for loss or damage that occurs during shipping.
Q: What shipping options does Anime Frat offer?
A: Anime Frat ships via USPS.
Q: What is the Anime Frat Newsletter?
A: Typically, we will send out one newsletter each month updating subscribers on our newest arrivals, information about sales, exclusive coupon codes, and other store-related news.
Terms and Conditions
It is understood the following terms are agreed upon when making a purchase from animefrat.com
What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
-To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
-To send periodic emails: The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Anime Frat has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Anime Frat of the site. Use of any such linked web site is at the user’s own risk.